Privacy Policy

Scott Stevenson Music handles personal information carefully and only for the purposes needed to run this website, respond to enquiries, and deliver services.

This policy explains what may be collected when you visit scottstevensonmusic.com.au, how that information is used, and what options you have if you want access or changes made.

Information is collected only when you actively provide it or when basic technical data is generated through normal website usage.

• Contact details you submit through enquiry forms, including your name, email address, service selection, and project message.
• Purchase and download records related to cover art or paid services.
• Communication history if you email directly or continue a conversation after the first enquiry.
• Basic technical and analytics data such as device, browser, page performance, and usage patterns.

Personal information is used to respond to your enquiry, quote accurately, fulfil purchases, provide support, and maintain the quality and security of the website.

• Replying to enquiries and project requests.
• Handling purchases, download access, and payment processing through secure checkout.
• Maintaining records for customer support, delivery, and dispute resolution.
• Monitoring site performance, reliability, and abuse prevention.

Some parts of the site rely on specialist providers such as analytics services, infrastructure providers, email systems, and Stripe, the payment processor used for cover art checkout.

Those providers only receive the information required to perform their part of the service and operate under their own privacy and security controls. Payment card details are handled entirely by Stripe and never pass through or get stored on this site.

• Stripe, for processing cover art payments.
• Analytics and performance tooling to understand website usage and reliability.
• Hosting and infrastructure providers required to keep the site online and secure.

This site uses cookies and local storage for essential website behaviour (such as remembering your cookie preference) and, only once you have accepted, for analytics.

On your first visit, a consent banner asks you to accept or reject analytics tracking. Analytics data — including page views and Core Web Vitals performance metrics — is only collected after you choose Accept. Choosing Reject, or not making a choice, means no analytics tracking happens. You can change your choice at any time using "Manage Cookie Preferences" in the site footer, which brings the banner back.

You can also manage cookies through your browser settings, although disabling some of them may affect how the site works.

Information is retained only for as long as it is needed for fulfilment, support, legal obligations, or legitimate business record-keeping.

Reasonable technical and organisational safeguards are used to protect stored information, but no internet-connected system can guarantee absolute security.

You can request access to the personal information held about you, ask for corrections, or request deletion where applicable.

To make a request, contact [email protected]. A response will be provided within a reasonable timeframe.

• Request access to the information held about you.
• Request correction of inaccurate or outdated details.
• Request deletion where retention is not legally or operationally required.
• Withdraw consent from optional communications.

This website and its services are not intended for children under 16, and personal information is not knowingly collected from them.

If you believe a child has provided information through this site, please get in touch so it can be reviewed and removed where appropriate.

This policy may be updated from time to time to reflect changes to the website, services, or legal obligations.

When updates are made, the revision date on this page will be changed.